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About Balance Mobility

Balance Mobility is a family owned mobility equipment supplier serving the Gold Coast, Brisbane and Tweed since 2006.

Proudly Serving the Community for 20+ Years

Balance Mobility has been helping people find the right mobility equipment since 2006. What started as a single store in Tweed Heads has grown into a family owned business with locations across the Gold Coast, Brisbane and Tweed.

We’re proud to offer personalised advice, equipment hire, in-home trials, NDIS support and repairs, so our customers can move with greater confidence and independence.

Meet the Balance Mobility Team

The team behind your independence

At Balance Mobility, our team brings together real world experience in disability support, aged care, healthcare and retail. Many of our team members have a personal connection to mobility and independence, whether through their own experience, a family member, or years working alongside people living with disability.

Every recommendation starts with understanding what will actually work for your lifestyle.

Provider

NDIS Registered

All locations

Support

At Home

All package levels

20+

Years Serving

The community

3

Funding Types

Accepted

Biggera Waters

Our Biggera Waters showroom team brings together backgrounds in healthcare, aged care and allied health, with hands on experience across wheelchairs, walkers, seating, bathroom equipment and lift chairs. The team includes staff currently studying occupational therapy, giving a growing clinical understanding alongside day to day retail experience. Several team members also bring a personal connection to mobility and independence, helping them relate to the challenges and changes our customers are navigating.

Tweed Heads

Led by an experienced team lead, our Tweed Heads team combines retail and customer service experience with a strong focus on rollators, scooters, lift chairs and beds. The team also includes staff studying occupational therapy and members with a personal understanding of mobility and disability, bringing genuine care and product knowledge to every customer interaction.

Browns Plains

Our Browns Plains team draws on experience in aged care, disability support and rehabilitation, with particular confidence around pressure care, seating, daily living aids and mobility equipment for older adults and people recovering from injury or surgery. The team’s own healthcare and support backgrounds help them understand what customers are going through, and they focus on finding equipment that genuinely suits each person’s lifestyle.

Brisbane (Service Area)

Our Brisbane based product specialist brings a background in personal training and more than a decade of sales experience, with particular confidence around beds, recliners and scooters. The focus is always on finding quality equipment suited to each person’s needs.

Mobile & Regional Team

Our mobile team covers the Gold Coast, Northern Rivers and all Balance Mobility locations, combining clinical and healthcare backgrounds with hands on repairs and servicing expertise. This team works closely with healthcare professionals to translate clinical recommendations into practical, everyday solutions, and brings a qualified, hands on approach to equipment repairs and maintenance.

Head Office

Our Head Office team manages business relationships, NDIS and My Aged Care processes, and day to day admin including liaising with DVA, care managers and suppliers. With backgrounds spanning disability support, aged care and customer service, the team focuses on clear communication and building trust with healthcare professionals and customers alike.

Our Mission

People with limited mobility deserve the right to choose and control their own support options, including how they access equipment and services. Since 2006, Balance Mobility has supported aged care, disability and rehabilitation communities to live independently and make their own choices.

We offer a comprehensive range of mobility and rehabilitation products online and in-store at Biggera Waters, Browns Plains and Tweed Heads, with service across Brisbane. Available products include wheelchairs, mobility scooters, daily living aids and more.

We believe quality equipment should go hand in hand with genuine, personalised service. Our team focuses on understanding what each person actually needs, so you get equipment that’s right for you.

Explore Our Services

Hire

Hire equipment for short, medium or long term, without committing to a purchase.

Repairs

Schedule repairs for your mobility equpment – we come to you.

Online Store

Browse our range of products available to deliver direct to your door.

Showrooms

Visit one of our local stores across the Gold Coast, Brisbane and Tweed Heads.

Local teams who genuinely care

Balance Mobility remains family owned and operated today, and that local, personal approach is still at the heart of everything we do.

Our Partners

Balance Mobility is proud to work in conjunction with the following partners:

A Balance Physio logo in blue and gray with a stylized profile icon and horizontal lines on a black background.
A blue “Hip To Toe” logo with a stylized foot inside a square icon on a white background.
Therapy & You logo with the tagline “Empowering Abilities | Achieving Goals” in gray and teal, shown beside three vertical blue bars on a white background.
The Elevate Mobility logo with a stylized abstract icon in blue, orange, and gray on a transparent background.

Biggera Waters

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Click to call

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07 5679 0058

Tweed Heads

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07 5536 8841

Browns Plains

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07 3809 9099

Store Details

Our Tweed Store has now moved to a larger showroom at 6&7/81 Minjungbal Drive, Tweed Heads South.

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