Proudly Serving the Community for 20+ Years
Balance Mobility has been helping people find the right mobility equipment since 2006. What started as a single store in Tweed Heads has grown into a family owned business with locations across the Gold Coast, Brisbane and Tweed.
We’re proud to offer personalised advice, equipment hire, in-home trials, NDIS support and repairs, so our customers can move with greater confidence and independence.
Meet the Balance Mobility Team
The team behind your independence
At Balance Mobility, our team brings together real world experience in disability support, aged care, healthcare and retail. Many of our team members have a personal connection to mobility and independence, whether through their own experience, a family member, or years working alongside people living with disability.
Every recommendation starts with understanding what will actually work for your lifestyle.
Provider
NDIS Registered
All locations
Support
At Home
All package levels
20+
Years Serving
The community
3
Funding Types
Accepted
Biggera Waters
Our Biggera Waters showroom team brings together backgrounds in healthcare, aged care and allied health, with hands on experience across wheelchairs, walkers, seating, bathroom equipment and lift chairs. The team includes staff currently studying occupational therapy, giving a growing clinical understanding alongside day to day retail experience. Several team members also bring a personal connection to mobility and independence, helping them relate to the challenges and changes our customers are navigating.
Tweed Heads
Led by an experienced team lead, our Tweed Heads team combines retail and customer service experience with a strong focus on rollators, scooters, lift chairs and beds. The team also includes staff studying occupational therapy and members with a personal understanding of mobility and disability, bringing genuine care and product knowledge to every customer interaction.
Browns Plains
Our Browns Plains team draws on experience in aged care, disability support and rehabilitation, with particular confidence around pressure care, seating, daily living aids and mobility equipment for older adults and people recovering from injury or surgery. The team’s own healthcare and support backgrounds help them understand what customers are going through, and they focus on finding equipment that genuinely suits each person’s lifestyle.
Brisbane (Service Area)
Our Brisbane based product specialist brings a background in personal training and more than a decade of sales experience, with particular confidence around beds, recliners and scooters. The focus is always on finding quality equipment suited to each person’s needs.
Mobile & Regional Team
Our mobile team covers the Gold Coast, Northern Rivers and all Balance Mobility locations, combining clinical and healthcare backgrounds with hands on repairs and servicing expertise. This team works closely with healthcare professionals to translate clinical recommendations into practical, everyday solutions, and brings a qualified, hands on approach to equipment repairs and maintenance.
Head Office
Our Head Office team manages business relationships, NDIS and My Aged Care processes, and day to day admin including liaising with DVA, care managers and suppliers. With backgrounds spanning disability support, aged care and customer service, the team focuses on clear communication and building trust with healthcare professionals and customers alike.
Our Mission
People with limited mobility deserve the right to choose and control their own support options, including how they access equipment and services. Since 2006, Balance Mobility has supported aged care, disability and rehabilitation communities to live independently and make their own choices.
We offer a comprehensive range of mobility and rehabilitation products online and in-store at Biggera Waters, Browns Plains and Tweed Heads, with service across Brisbane. Available products include wheelchairs, mobility scooters, daily living aids and more.
We believe quality equipment should go hand in hand with genuine, personalised service. Our team focuses on understanding what each person actually needs, so you get equipment that’s right for you.
Explore Our Services
Hire
Hire equipment for short, medium or long term, without committing to a purchase.
Repairs
Schedule repairs for your mobility equpment – we come to you.
Online Store
Browse our range of products available to deliver direct to your door.
Showrooms
Visit one of our local stores across the Gold Coast, Brisbane and Tweed Heads.
Local teams who genuinely care
Our Partners
Balance Mobility is proud to work in conjunction with the following partners: