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Government Subsidies for Mobility

Hire wheelchairs, mobility scooters and equipment across the Gold Coast, Brisbane and Tweed.

Short, medium and long-term options with delivery available.

Discuss Your Funding Options

You may already have funding available to help pay for the mobility equipment you need. Balance Mobility works with a range of government schemes, including the NDIS, DVA, MASS and Support At Home, to help you access the right equipment at the right cost.

Our team can help you understand your options, identify suitable equipment and guide you through the process of accessing available funding.

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Department of Veterans' Affairs

The DVA provides funding for eligible veterans and their dependants. As an approved supply agent to Aidacare, Allianz and Brightsky, we can supply subsidised mobility equipment to veterans under the relevant DVA scheme.

If you believe you may be eligible for financial assistance, phone us during business hours and our friendly team can talk you through the process.

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National Disability Insurance Scheme (NDIS)

If you’re an NDIS participant, you may be eligible for funding to help cover the cost of your mobility equipment. We supply aids, equipment and appliances designed to support your independence at home and in the community, along with customised seating solutions, equipment repairs and equipment rentals.

Depending on your plan, equipment may be provided at no upfront cost. If you’re not sure what your plan covers, our team can help you check.

As a registered NDIS provider, we follow the requirements set out under the NDIS Practice Standards, including incident management and reportable incidents. If you need to raise a concern or report an incident, the forms below are available for you to complete and return to any member of our team.

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My Aged Care

Support At Home help older Australians access affordable in-home care and support. The program is designed for people who need assistance with everyday activities such as walking, communication and daily living tasks.

Balance Mobility can supply a wide range of mobility products through Support At Home, including walking aids, patient handling equipment, seating aids and pressure care equipment.

NDIS funding pathways and professional trials

Whether you're navigating the NDIS, DVA or a Support At Home for the first time, our team is here to help you understand your options and find equipment that fits your funding and your needs.

Frequently Asked Questions

Eligibility depends on your NDIS plan and the goals it includes. If your plan has funding allocated for assistive technology, you may be able to use it towards mobility equipment. Our team can help you check what your plan covers and guide you through the process.

The NDIS supports people with permanent and significant disability, DVA schemes support eligible veterans and their dependents, and Support At Home support older Australians who need help staying independent at home. Each scheme has its own eligibility criteria and application process, and our team can help you work out which one applies to you.

This depends on your funding scheme and what your plan or package covers. Some equipment may be provided at no upfront cost, while other items may involve a gap payment. Speak with our team and we’ll help you understand what applies to your situation.
Start by confirming your eligibility with the Department of Veterans’ Affairs. Once approved, you can contact our team, who work as an approved supply agent to help you access subsidised equipment suited to your needs.
Yes. As a registered NDIS provider, we follow the requirements under the NDIS Practice Standards. If you need to report an incident or raise a concern, we have forms available on this page, or you can speak directly with our team.

Biggera Waters

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07 5679 0058

Tweed Heads

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07 5536 8841

Browns Plains

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07 3809 9099

Store Details

Our Tweed Store has now moved to a larger showroom at 6&7/81 Minjungbal Drive, Tweed Heads South.

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