Contact Balance Mobility in Tweed Heads, NSW

    Mobility Aids & Equipment for Your Home

    Have you recently been diagnosed with a disability or injury that limits your movement, stability or reach? Are you on holiday from interstate and need to get hold of a mobility scooter for the duration of your stay? Well, at Balance Mobility our team will help you access the aids and equipment you need – for as long as you need them! From our store in Wharf Street, Tweed Heads, we’ve been selling, hiring out and providing helpful guidance on equipment for over 15 years.

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    We’re Supply Agents for MASS & RAP

    Our family owned and operated business has been in operation since 2006; we’ve been providing support to people of all ages with a range of disabilities since – including the aged care and rehabilitation communities. We’re proud to to support our veterans through being a supply agent for the DVA’s Rehabilitation Appliance Program (RAP); and others who need a helping hand through the Medical Aids Subsidy Scheme (MASS). Our products are available for purchase or hire include everything from mobility scooters, wheelchairs and walking aids; to bathroom aids, patient handling and pressure care. For any of our services, or just some friendly advice, get in touch today!

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    We supply a massive range of medical aids and equipment in Tweed Heads – from wheelchairs, walking frames and motorised scooters; to transfer benches and pressure care!


    We have a range of mobility products available for short, medium and long term hire. We can deliver to your location, or swing by our Tweed Heads store for pick-up.


    The Medical Aids Subsidy Scheme (MASS) provides funding for aids and equipment to eligible Queenslanders with permanent disabilities. We are contracted as a supply agent by Queensland Health.


    The Department of Veteran Affairs’ Rehabilitation Appliance Program makes medical aids and appliances more accessible. We supply to eligible participants in Tweed Heads.

    Frequently Asked Questions


    How far can a mobility scooter travel?

    You’d probably be surprised how far a mobility scooter can travel on a single charge. Our foldable versions – made for portability rather than distance – have a typical range of 15-24km. Our Invacare mobility scooters start around the 16km range for the basic model all the way up to a whopping 58km for our top-of-the-range Comet Ultra edition. With that you’d be able to get all the way to Bangalow, Beauedesert or Nimbin – if you could take it on the highway! For our complete range of mobility scooters and technical info, pop over to our products page.

    What equipment is available for help in the bathroom?

    Bathrooms can be a really tricky area to manoeuvre when you have a disability, particularly when your impairment is only a recent thing. Everything will be working against you – whether it be slippy tiles, a wet floor or just the tight nature of the room. But fear not! At Balance Mobility we supply a wide range of equipment to help you navigate your bathroom. From suction rails, toilet surrounds and shower stools; to transfer benches, bidets and even toe washers. Check out the full range on our products page.

    What are the rules when using a mobility scooter?

    Depending on which state you’re planning to use a mobility scooter – whether that be Queensland or New South Wales – there’s a set of rules and regulations to be aware of. While these may differ from state-to-state, there’s some general guidelines that are applicable throughout Australia including:

    •Only people with a disability or who experience difficulty walking should use one
    •You’ll be classified as a pedestrian and must follow the same road rules
    •If there’s a footpath available, use this instead of the road
    •Don’t drive while under the influence

    For more information, speak with us. We’ve been selling and hiring out equipment for a long time, so we’ll be able to answer all of your questions
    Address: Shop 3/99 Wharf Street Tweed Heads NSW 2485

    Email: [email protected]

    Phone: 07 5536 8814

    Trading Hours:
    Mon-Fri : 8.30am-4.30pm
    Saturday: 9am-12pm
    Sunday: Closed

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